WEBSITE DESIGN & BRANDING
There are only two options for keeping your website up to date. But first let us clarify what we mean by that...you need to continuously add new content if you have a blog, update your pricing or services list as it changes, add and remove information about new clients and testimonials, change out photos and expand your sales content. You want your business to grow right? Well it is impossible for your business to grow if your website does not. In fact we have a whole section of our business dedicated to driving traffic to your new website.
So choose from these two options:
1. LOOK AFTER YOUR WEBSITE YOURSELF
This means doing all of the updates and fixing any glitches that may occur. If you are not familiar with Wix I have a learning center at the bottom of this page called CLIENT LOG IN. You can watch the videos there. Once your site is complete we will provide you with the password to the videos.
TIP: schedule a monthly review of your site - say on the 1st of every month (be sure to put it into your calendar to ensure it happens). In the website, review go through each page one at a time and check that everything is correct and looks good. Then jump onto your phone and do the same.
If you experience any trouble managing your site or it becomes too time-consuming for you, simply purchase some maintenance time.
Here are some quick links to help get you started:
Technical Support - you have two options for technical support. You can purchase maintenance/support time and submit your request. If you do not wish to purchase maintenance/support time you can contact Wix Support directly.
If you have chosen WordPress for your website, we recommend using Elementor to edit your site if you are not comfortable in native WordPress.
2. PURCHASE MAINTENANCE & LET US TAKE CARE OF IT FOR YOU
Maintenance & Support for only $2 per minute.
Purchase maintenance time as and when you need it. Click the button below to submit your maintenance request. We will send you an estimate of the time it will take to complete your request and you will have an opportunity to purchase at that time. Updates to your site are usually carried out within 7 calendar days.
Urgent updates (those that cannot wait 24 hours - I'll help you to define urgent such as ....your booking system is down or your payment service is not functioning) is calculated at the double rate but will be done immediately. We will drop everything and work out of office hours to get it fixed. If we cannot fix it we will submit an expedited ticket to support on your behalf.
Maintenance time is best suited for entrepreneurs who have to wear many hats and don't want tech/web to be one of them, people who are not technically confident - you can do the basics only, or business owners who recognize that even 3 hours updating their website is 3 hours better spent closing a big sale, or resting!
Purchase maintenance & support for only $2 per minute as and when you need us.
Click below to submit your maintenance request and receive your estimate.
If you have decided to look after your website yourself we have a great resource for you. In fact when we first moved from Wordpress to Wix (yes both our design agencies moved all clients over because of how clever Wix had become over the past 2 years and the phenomenal results we were seeing in Google) we used this resource to train our new team members. Our clients have found it SUPER helpful and easy to navigate. It's called WIX SUPPORT. With a very smart search function and incredibly clean layout it's simple and fast to find what you're looking for.
But if you don't have time, get stuck or just can't be bothered, feel free to submit your maintenance request and have us do the work for you. Remember not to change any settings in the site setup or registrar as this can have a bad knock on effect to your entire site.