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Writer's pictureSandra M

HOW TO SAY NO WHEN YOU'RE TOO BUSY

Updated: May 30, 2023

Tips for Juggling Client Demands As a business owner, you know that juggling client demands can be difficult. Sometimes you just don't have the time to take on new work.


You also might not want to work with clients because they aren't your ideal clients. Perhaps they want to book a type of travel or supplier that isn't your niche.


Often saying no to someone is saying yes to yourself. It's saying YES to the business you want to create, YES to the people you want to work with, and YES to work/life balance.ion:


Here are different ways you can say no to your clients: - I'm sorry, but I'm not taking on any new clients at this time."


- "Thank you for thinking of me, but I'm currently fully booked."


- "I would love to help you out, but I don't I have the capacity to take on new bookings (or clients) right now."


- “Unfortunately, this is not my area of expertise. I'd be happy to point you in the right direction. There are a number of travel advisors that specialize in exactly what you're looking for".



One of the most difficult things about being a travel advisor is managing client demands. When you're juggling multiple clients, it can be tough to keep everyone happy. 1. Create email templates. This involves regularly writing emails for questions you are asked (or information you need to give). Save the templates for easy copy and paste. 2. Be realistic about what you can do. If you're already stretched thin, don't take on any new projects until you've caught up. Regulating your work flow is good for your mental health and also makes you a more focused travel advisor. 3. Use technology to automate as many tasks as you can. Imagine having to manually switch your washing machine from fill, to clean, to rinse, to spin. It's too many steps. There are incredible programs out there for removing steps in your processes by having them automatically done for you. 4. Ensure that your clients know what the process is for working with you - what happens and when? Who does what? A great way to do this is by providing an Onboarding Plan to them when you first start working together.






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