How to say no to someone who is not your ideal client

SCRIPT

Hi there X

Thank you so much for reaching out. We specialize in <insert travel niche> for <insert ICA>.

I'd love to refer you to a fellow Travel Advisor that specializes in what you need for this upcoming vacation. If and when you'd like to experience <insert travel niche>, I'd love to work with you.

Does that work? If so, let me know and I'll send over an option for you.

Have a great day!

EXAMPLE #2

Hi there X

Thank you so much for reaching out.

We specialize in river cruise travel for people who want to explore Europe, Africa & Asia.

I'd love to refer you to a fellow Travel Advisor that specializes in what you need for this upcoming vacation. If and when you'd like to experience river cruising, I'd love to work with you.

Does that work? If so, let me know and I'll send over an option for you.

Have a great day!